Privacy Policy

We highly value the privacy and personal information security of every customer. This Privacy Policy is formulated to clearly explain how we collect, use, protect and manage user information when you browse and purchase products through our official website. This policy applies to all users who access our website, browse product content, place orders and enjoy related shopping services. Our core principle is to protect user personal information security, respect user privacy rights, and strictly abide by standardized information management rules, so that every user can shop on our website safely and securely.

1. Information We Collect

In order to provide users with complete, efficient and standardized shopping services, we only collect necessary user information generated during the shopping process. We will never actively collect irrelevant personal sensitive information, nor will we secretly obtain user information through hidden means.

The main information we collect includes basic order and service information voluntarily submitted by users during registration, browsing and ordering. When you place an order on our website, we will collect your shipping information including recipient name, shipping address, contact information and postal code, which is only used to complete product delivery and order verification. In addition, we will record basic order data such as your purchased product information, order amount and transaction records, to facilitate after-sales service, order inquiry and service optimization.

We do not collect any unnecessary private information, and all collected user information is directly provided by users actively and voluntarily. We strictly control the scope of information collection to avoid excessive collection and redundant recording of user data.

2. How We Use Your Information

All user information we collect is only used for daily operation and service guarantee of the website, and we will never use user information for unauthorized commercial purposes or improper dissemination. The specific usage of user information is limited to the following safe and standardized service scenarios.

Firstly, your shipping and contact information will be used to process, verify and deliver your orders normally, ensuring that the products you purchase can be accurately and smoothly delivered to your designated address. Secondly, your order transaction data and product browsing records will be used to sort out user preference trends, optimize our product display, update product styles and adjust service details, so as to provide users with more in line with aesthetic and practical product resources and more intimate shopping services.

In addition, we will use your basic information to provide you with standardized after-sales support, including order progress notification, logistics status reminder, after-sales problem verification and refund processing. All information usage behaviors are centered on improving user shopping experience and ensuring the normal completion of order services, without any improper expansion of usage scope.

3. Information Protection & Security Measures

We have established a complete and standardized user information protection system, and adopted multiple technical and management measures to fully protect your personal information from leakage, loss, tampering and unauthorized access. All user data involved in website operation is stored in a secure and encrypted system, with strict access authority control.

We have formulated strict internal information management specifications. Only designated professional service personnel can access user order information and personal data, and all personnel have signed strict information confidentiality agreements. Any unauthorized access, copying, dissemination and use of user information is prohibited. At the same time, we regularly update and maintain the website security system, repair potential security risks, and ensure the long-term safe operation of user data.

We will always maintain a rigorous information protection attitude, continuously upgrade security protection measures, and fully guard every user’s personal information and shopping data, creating a safe and private online shopping environment for users.

4. Information Sharing & Disclosure Rules

We strictly abide by the principle of user information confidentiality, and will never sell, rent, trade or publicly disclose your personal information and order data to any third-party commercial institutions and individuals without your explicit consent.

In the process of order delivery and service completion, we will only provide your necessary shipping information to the logistics service providers responsible for product transportation, which is only limited to completing order delivery services. All cooperative logistics institutions also have strict information confidentiality obligations, and will not use or disclose user private information in any form.

Except for the requirements of service completion, we will not share any user information with irrelevant third parties. All information transmission and sharing behaviors strictly follow the principle of minimum necessity to maximize the protection of user privacy security.

5. User Rights & Personal Control

All users have independent control rights over their personal information. You can check, confirm and sort out your order records and personal information at any time through your personal account page on our website. If you find that your personal information is incorrectly recorded or needs to be updated, you can apply for information modification and correction through our official contact channel.

If you want to clear your historical order data and related personal information records stored on our website, you can submit a demand through the Contact Us page. We will verify your identity in a timely manner and complete the information cleaning and processing for you as required.

We fully respect every user’s independent choice and privacy rights, and will actively cooperate with users to complete all personal information adjustment and processing needs within the scope of standardized services.

6. Information Storage Duration

We only store user information within the time required for service guarantee. We will retain your order information and related basic data during the valid period of order service and after-sales guarantee, which is convenient for users to inquire about order records and handle after-sales problems such as returns and refunds.

After the order is completely completed and the after-sales valid period expires, we will regularly clean up and encrypt user redundant data, and eliminate the risk of information leakage caused by long-term redundant storage. We will not store user personal information indefinitely, and always maintain a standardized and safe information storage mechanism.

7. Policy Update & Notification

We reserve the right to appropriately adjust and optimize the content of this Privacy Policy according to website operation and service iteration needs. All updated privacy policy contents will be displayed on the website page in a timely manner, and the latest policy content shall prevail.

Your continued browsing, shopping and use of website services after the policy update means that you agree to the latest privacy protection rules. We recommend that users regularly check the relevant policy content on the website to understand the latest information protection specifications and service rules.

8. Contact Information

If you have any questions, suggestions or demands related to personal information protection and privacy rules, please contact us through the independent Contact Us page on the website. Our professional service team will reply and solve your problems in a timely manner to ensure that your privacy rights and shopping interests are fully protected.